Replacement/Refund Policy

No Replacement / Refund in case of the following:

• Items that have been used or opened
• An item not returned in the condition it was received.
• Any item received by us in a damaged condition.

Replacement / Refund applicable in case of the following:

• the item may be damaged during transit
• or there might be a manufacturing defect
• or that a wrong item is delivered to you

In only such cases as given above, we will replace the item at no extra cost, provided that the request for replacement/return of the item is made within 24 hours of receipt of the product. No returns or replacements will be allowed after the order is processed, except for the reasons mentioned above.

To get a replacement, email us your Order ID and the Reason for returning. Only after receiving our confirmation for the return, we will arrange for the replacement of the item through our logistics partner. We shall not be responsible for any items sent to us for return/replacement without our confirmation.

Refund Policy by Anirink.com:

Refunds would be made via the same mode as received at our earliest possible.

Items Damaged in Shipping:

Products received in damaged state can be returned, if informed to Anirink.com

within 24 hours of receipt of the products while the product is still in a sealed state. Kindly note that we would require an image/images of the product, relevant videos, batch number, packaging date etc. to approve returns, to ensure that we track the reason for damage – if it is a courier issue or a packaging issue.

Food items once opened, would not be taken back/replaced/refunded.